Set up your first waitlist

Create a waitlist

1. Open RWA: Waitlist Flow in Shopify admin.
2. Go to Waitlists and choose Create Waitlist.
3. Add a clear title, such as Yoga Class – 15 January.
4. Add the numeric Product ID. You can find it in the product URL in Shopify admin, or use the gid://shopify/Product/... form.
5. Add a Variant ID when the product has multiple variants.
6. Choose Cancellation for automatic notifications, or Manual when you want to control when a spot opens.
7. Optionally set a maximum capacity and save.

Product and variant IDs are required for claim emails and Free Up 1 Slot. If those actions fail, check that the product still exists and is active.

Share the join link

Open the waitlist detail page, copy the Join link, and share it by email, social media, or your store. Customers only need their name and email; they do not need a Shopify account.

Add the theme button

1. In Shopify admin, go to Online Store → Themes.
2. Choose Customize for the active theme.
3. Open a product page or the section where you want the button.
4. Choose Add block, then select Waitlist Button.
5. Copy the Waitlist ID and App URL from the waitlist detail page into the block settings.
6. Configure the button text and style, then save the theme.

After publishing the theme, test the complete journey with your own email: join, free a slot, receive the claim email, and complete checkout.